FAQs
Frequently asked questions
Everything you need to know about hiring a car long-term with Ryka Rentals.
Before you book
What counts as a long-term rental?+
Any rental of two weeks or more. Longer hires unlock lower weekly rates, making them a cost-effective way to have a car in New Zealand without buying one.
Why choose a long-term rental over buying a car?+
You skip the risk of buying an unreliable vehicle for a temporary stay. Insurance, registration, Certificate of Fitness and maintenance are all taken care of for you.
What is the minimum rental period?+
Two weeks. If you need a vehicle for a shorter period, get in touch and we'll see what we can do.
How do payments work?+
For rentals of 8 weeks or less, full payment is taken at the time of booking. For rentals longer than 8 weeks, the first 8 weeks are paid at booking; six weeks into the hire we take payment for the next 4-week block, and every 4 weeks after that until the hire ends.
Is insurance included?+
Yes — every rental includes full comprehensive insurance. The standard hirer liability limit is $1,200, which you can reduce to $600 for a small additional fee.
What documents do I need?+
A valid physical driver licence — either a New Zealand licence or an international licence accepted by the NZTA. If your licence isn't in English, you'll need an official translation. You'll also need a credit or debit card in your own name.
Which overseas licences do you accept?+
Any international licence that the NZTA recognises for driving in New Zealand. Check the NZTA website for the current list of accepted licences.
Is there a mileage limit?+
Long-term rentals have a fair-use allowance of 48,000 km per year — more than enough for even the biggest Kiwi road trips.
Do I need to pay a deposit or bond?+
A refundable bond of $2,000 is payable at the time of booking, in addition to the rental fee. Your booking payment itself is fully refundable if you cancel at least one week before pickup.
What is the cancellation policy?+
You can cancel free of charge up to one week before your pickup date. Cancellations within a week of pickup incur a $250 fee. If you need to end your hire early, we ask for one month's notice, with the regular rate payable across that notice period.
Are your prices in NZ dollars?+
Yes — all prices on this site are in New Zealand Dollars (NZD).
Is GPS included?+
GPS units aren't included. Most drivers simply use their smartphone with a navigation app.
During your rental
What if the car breaks down?+
Our vehicles are chosen for reliability, but if something does go wrong you're covered by 24/7 roadside assistance. You'll receive the contact number when you collect your vehicle.
What if a Certificate of Fitness (COF) comes due during my hire?+
Rental vehicles in NZ need a COF every six months, so one may fall due during a longer hire. We'll let you know in advance, the inspection usually takes under an hour at any approved testing station, and we cover the full cost. If you're near one of our locations, we can arrange it for you.
What if the vehicle needs a service while I have it?+
For long hires or high-mileage travel, a scheduled service may come due. We'll ask you to bring the vehicle to one of our locations or a nominated service provider, and we cover the full cost. If you're planning big distances, check with us ahead of time so we can plan around it.
Can I return the vehicle early?+
Yes — just give us one month's notice. The regular rental rate is payable for the notice period.
Pickup & return
Where can I collect and return my vehicle?+
We offer pickup and drop-off at: Auckland City, Waikato, Wellington. Let us know your preferred location when you book.
Is there a fee for airport pickup or drop-off?+
Airport collections and returns during standard business hours are free. A $50 after-hours fee applies outside business hours.
When is my bond refunded?+
Bonds are refunded one month after the vehicle is returned. This allows time for any delayed parking or speeding notices to reach us.
Still have a question?
Email info@rykarentals.co.nz or call +64 22 460 3040.